Prosidz respects customer privacy and is committed to protecting personal data.

We collect customer information only to process orders, provide customer support, and improve our services.

Payment information is securely handled through trusted third-party payment gateways.

We do not sell, trade, or share customer information with unauthorized parties.

Information We Collect

When you use our website, we may collect personal information such as your name, email address, phone number, billing and shipping details, and payment information. We also collect non-personal data including device type, browser details, IP address, and browsing patterns. Cookies and similar tracking tools help us understand how you interact with our site and allow us to improve its performance and usability.

How We Use Your Information

We use the information we collect to process orders, communicate with you about purchases, provide customer support, and enhance your overall shopping experience. With your permission, we may send marketing updates or promotional offers. Tracking data helps us improve website functionality, personalize content, and analyze trends to better serve our customers.

Sharing Your Information

We never sell, trade, or rent your personal information. We only share it with trusted third-party partners who support our business operations, such as payment processors, shipping carriers, and analytics providers. These partners are required to handle your information responsibly and securely.

Data Protection & Security

We use industry-standard security practices to protect your personal data from unauthorized access, alteration, or disclosure. While we strive to maintain the highest level of security, no online system is completely immune to risks. Nevertheless, we continuously work to strengthen our systems and safeguard your information.

Your Rights and Choices

You have the right to access, update, correct, or request deletion of your personal information. You may also opt out of marketing communications at any time or adjust your browser settings to disable cookies. If you wish to exercise any rights or need assistance, our support team is available to help.

Cookies & Tracking Technologies

Cookies help us provide a smoother and more personalized browsing experience by remembering your preferences and analyzing how you use the website. While you may disable cookies through your browser settings, doing so may limit certain features or functionality of the site.

Third Party Links

Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of these sites, and we recommend reviewing their policies before providing any personal information.

Children's Privacy

Prosidz does not knowingly collect personal information from children under the age of 16. If we discover that such data has been collected, we will immediately delete it to ensure compliance with privacy laws and protect young users.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal obligations. Any modifications will be posted on this page with an updated effective date. Continued use of the website signifies your acceptance of any changes made.

Need Help?

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact our customer support team through email, WhatsApp, or our online contact form.